1. Information You Provide
We may collect information you enter or upload, including your name, email, phone, mailing address, case details, offense details, court/county/state information, relevant dates, and other intake or record data needed to support eligibility screening and packet generation.
2. Payment-Related Data
We may receive payment status information such as transaction confirmation, amount, and billing metadata from payment providers. We do not state that we store full credit card numbers.
3. How We Use Information
We use submitted information to provide eligibility screening, prepare court packet documents, support account/payment issues, improve platform quality, and communicate with users about service updates and support requests.
4. Payment Processing
Secure online payment is active. RecordPathAI may use third-party payment processors. Payment processor handling of billing data is governed by their own terms and privacy policies.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
6. No Sale of Personal Information
RecordPathAI does not sell personal information to third parties.
7. Data Accuracy Responsibility
You are responsible for ensuring submitted information is accurate and complete. Inaccurate entries may impact screening results or generated filing packets.
8. Sharing and Legal Compliance
We may share limited information with service providers needed to operate the platform or when required by law, legal process, or to protect rights and safety.
9. Retention and Updates
We retain information for legitimate business and legal purposes, including troubleshooting and compliance. We may update this Privacy Policy and will post updates on this page.
10. Contact
For privacy questions, contact legal@recordpathai.com (placeholder contact subject to update).